ibis London Elstree Borehamwood

We have answered the question 'how was your stay at the Ibis Hotel, Borehamwood' as exceptional because we have stayed at this hotel a few times over the years and we cannot fault it. Although our room is always quite basic, the bed is always very comfortable with immaculate sheets, pillow and duvet, the room is always lovely and clean and the staff stocked the room up with plenty of tea, coffee and milk on each day of our stay. The hotel is ideal for visiting the centre of London. The staff on reception to the housekeeping staff are always so polite and helpful. No problem with parking the car. All in all, amazing value for money and if Ibis keeps up these brilliant standards, we will keep staying to visit our family in the City. David and Karen, Radcliffe-on-Trent, Nottingham.

Large comfortable bed, room very clean, comfortable and quiet. Excellent location being walking distance from town centre and also on bus route to town and rail station.

I use this hotel when I travel for work and it meets all the requirements I need. The room is spacious (which is very strange for London) and it is very clean. I past travel I tried the breakfast and it very good. Complementary soluble coffee and tea (with also kettle) in the room. Location: the hotel is located in London Zone 6, so if you have to stay in city centre is a bit far. In my case, I worked in Borehamwood so it was perfect, there are also a few restaurants and markets on the street so there is everything you need.

The bedrooms are clean, comfortable and quiet. The hotel has a small car park which is free. If it's full there is a large public car park adjoining it which is just £2 a day for hotel guests. It's also easy walking distance to the town centre and there are buses nearby too. The staff are very welcoming and helpful, Stevan quickly moved me to another room when I discovered the toilet flush wasn't working in my bathroom. Vikas was very welcoming at breakfast too.

The staff were exceptional - so friendly and helpful. I had been travelling for a long time and arrived late with a small dog, tired and hungry, only to find that our booking had not been logged on their system. Not only did the staff sort out the problem promptly, they organised free parking where there would normally be a small charge and made me feel really welcome. We ate late from the 24/7 menu but it was a very appreciated meal! The rooms are basic, but clean and comfortable.